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FAQ

If you're looking for answers to your burning questions, you've come to the right place. We know everyone's project is different, so feel free to get in touch with us directly if the answer you're looking for is nowhere to be found. Now, fire away.

Where can I purchase Radianz™?
You can purchase Radianz™ through one of our authorized dealers throughout North America, or see our Global Network page for distributors worldwide. Please call 800-795-7177 for more detailed information.


How does Radianz™ compare to other natural stones such as granite or marble?
We thought you’d never ask.  Radianz™ offers more color consistency than granite, so it has homogeneous color, depth, and texture throughout the whole countertop.  While granite and marble countertops need to be sealed and waxed regularly, the non-porous surface of Radianz™ makes the product virtually maintenance-free, more resistant to bacteria and highly stain resistant.


Do I need to seal the countertop regularly?
No, a Radianz™ surface never needs to be sealed.


What does “virtually maintenance free” mean?
The non-porous nature of Radianz™ surfaces allows it to be categorized as "virtually maintenance free." That means it doesn’t need to be sealed, and cleaning the surface with mild detergents and water, or glass cleaner, on a regular basis (follow our Care and Maintenance guidelines) is sufficient to maintain its beauty and shine.


Is it safe to prepare food on a Radianz™ surface?
Because Radianz™ Quartz is non-porous, it is the ideal material for hygienic kitchen countertops. When the countertop is properly maintained, the surface remains virtually bacteria-free for cooking and preparing food. Please refer to our Care and Maintenance page for more information.  Note: leaving food residue and chemicals on the surface to air-dry can result in a stubborn stain unless rinsed immediately with water.


Is Radianz™ heat, scratch and stain resistant?
Radianz™ is highly resistant to heat, scratches and stains. Like most surfacing products, exposure to excessive heat can possibly damage the surface. We recommend the use of a trivet or hot pad to protect the surface from heated cookware (i.e. hot skillets or pans)


How durable is the Radianz™ Surface? Can I use a knife to cut directly on it?
Due to its natural quartz content, Radianz™ is extremely durable and highly scratch resistant, but no countertop material is entirely scratch proof. Therefore you should always use a cutting board and avoid cutting directly on the surface.


What is Radianz™ surface?
Radianz™ is a quartz surface that combines 93% natural quartz, one of the hardest minerals found in nature, with technologically advanced polymers. The result is a highly durable, highly functional, beautifully designed surface material with enough versatility to transform the look and feel of any home or business.

 
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